Margate Village at 270 Oxley Avenue makes the point from the car park. The centre's own store directory lists a Woolworths supermarket anchor and national names such as Terry White Chemmart and Bakers Delight in the same centre as independent owner-operators including Margate Quality Meats, Stylecut Studio and Margate Shoe Repairs. Oxley Avenue repeats the pattern outside the centre in a run of strip retail, and behind the shopfronts sit suppliers and workshops selling to other businesses on account.
Much of the business done in a suburb-sized trading community runs on short documents and standard forms rather than individually negotiated contracts — and standard forms are what the unfair contract terms regime is aimed at. Under the Australian Consumer Law a contract is a small business contract where at least one party employs fewer than 100 persons or had turnover of less than $10,000,000 in its last income year, either or both, and that regime has no contract-value threshold. Whether a particular contract is caught turns on facts worth checking rather than assuming.
The regime is not a one-way shield for the smaller party. A Margate business issuing its own terms of trade or credit application is the party those rules run against. A term is unfair only if all three limbs are satisfied together — significant imbalance in the parties' rights and obligations, not reasonably necessary to protect the legitimate interests of the party advantaged by it, and detriment if it were applied or relied on. Two presumptions sit on the business using the terms: the contract is presumed standard form unless proved otherwise, and the term is presumed not reasonably necessary unless that party proves otherwise. Allowing minor or insubstantial changes does not lift the document out of the regime.
The consequence has changed too. An unfair term used to be simply void. Since reforms ASIC and the ACCC state commenced on 9 November 2023, proposing, applying or relying on one is a contravention in its own right, counted separately for each unfair term. A court may impose penalties of up to the greater of $100,000,000, three times the value of the benefit obtained, or 30% of adjusted turnover during the breach turnover period for a body corporate, and up to $2,500,000 for a person other than a body corporate. Those are maximums available to a court, not amounts routinely imposed. The practical point is duller: a template nobody has read since 2023 is worth checking. That is the work here — reviewing the standard form a business has been handed and drafting the terms it issues, before the wording has to be argued about.